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Dear Google Adwords Team, Could you please replymy e-mail?

Nat
Visitor ✭ ✭ ✭
# 9
Nat
Visitor ✭ ✭ ✭
I've sent numbers of email to you but never ever get response. Is there anyone working? Could anyone reply my email?

Thanks in advance,
Natonsinee
1 Expert replyverified_user

ACCOUNT SUSPENDED A MONTH AGO FOR BILLING REASON.

[ Edited ]
Nat
Visitor ✭ ✭ ✭
# 1
Nat
Visitor ✭ ✭ ✭

Hi , I got the same issue like this my accout have beeb review for 28 days . Nobody contact me. I try to send e-mail and messages for asking to update but I always get the auto message like this Dear Advertiser, We're sorry to hear that you're experiencing difficulties with your AdWords account. We’d like to let you know that your account is currently under review and we’re prioritizing this over other issues you may have written to us about. Our Specialists already know about this issue, and an investigation is underway. We periodically review accounts for security purposes and to verify billing information. We'll send you an update after the investigation is complete, typically within three business days. Once we provide you with an update, please feel free to reply to this email if you have any questions regarding your AdWords account or contact us through http://adwords.google.com/support/aw/bin/request.py. Sincerely, The Google AdWords Tea ------ I login my account today and I see warning message notice that my account has been suspended because billing information in this or a related account could not be verified. I never got a warning about payment problem and I see no problem in payment history. Why you say my account can not be verified billing information. Thank in advance, Nat

Re: ACCOUNT SUSPENDED A MONTH AGO FOR BILLING REASON.

Zee Community Manager
Community Manager
# 2
Zee Community Manager
Community Manager
Hi Nat,

Can you please let me know if your issue was resolved? If not, I'm happy to connect you with the AdWords support.
Zee
G+

Re: ACCOUNT SUSPENDED A MONTH AGO FOR BILLING REASON.

Nat
Visitor ✭ ✭ ✭
# 3
Nat
Visitor ✭ ✭ ✭

Hi Zee,

I got email from Steffina Jacob telling that my account is under reviewed and he will get in touch within 3 days. Now it's 7 days already I still get nothing. Could you please help?

 

Thanks in advance,

Nat

Re: ACCOUNT SUSPENDED A MONTH AGO FOR BILLING REASON.

Zee Community Manager
Community Manager
# 4
Zee Community Manager
Community Manager
Hi Nat,

Could you please reply back on the same email asking for more details? If the support team doesn't get back to you in next 24 hours, post here again.

Thanks,
Zee
G+

Re: ACCOUNT SUSPENDED A MONTH AGO FOR BILLING REASON.

Nat
Visitor ✭ ✭ ✭
# 5
Nat
Visitor ✭ ✭ ✭

Hi Zee,

I have reply back an e-mail to Steffina Jacob  since 12 September 2012 but there is no response. Could you please help.me?

 

Thanks in advance,

Nat

Re: ACCOUNT SUSPENDED A MONTH AGO FOR BILLING REASON.

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

I have the same situation. My account was suspended a month ago. I just paid google but I cant see my ad running. I called support group yesterday and was told that i used up all my limit but today I cant still see my ad. I tried to locate where the Reenable form link but its nowhere to be found.

 

Re: ACCOUNT SUSPENDED A MONTH AGO FOR BILLING REASON.

Nat
Visitor ✭ ✭ ✭
# 7
Nat
Visitor ✭ ✭ ✭
Hi Zee,
There is no reply e-mail from AdWords support. Could you please help?

Thanks in advance,
Nat

Re: ACCOUNT SUSPENDED A MONTH AGO FOR BILLING REASON.

Zee Community Manager
Community Manager
# 8
Zee Community Manager
Community Manager
Hi Nat,

Thank you for your post. I'm checking with the support team on your case.

Best,
Zee
G+

Re: Dear Google Adwords Team, Could you please replymy e-mail?

Zee Community Manager
Community Manager
# 10
Zee Community Manager
Community Manager

Hi Nat, 


Please be adviced that here on the public community we don't have an access to your account. Can you please provide more details what was your query related to? Please try to include more details.

 

Thanks,

Zee
G+