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Credit Card Verification a pop up

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have a situation here. I have recently created a new Adwords account and have also created certain text ads. Now to activate it when i try to add my billing details and submit for Card Verification a pop up does appear but the verify now button is not clickable. I'm unable to proceed and then i see google has already deducted funds from my account.

 

I tried several times from different pcs and ips, nothing is working. Someone with expertise please guide.

1 Expert replyverified_user

Re: Credit Card Verification a pop up

Top Contributor
# 2
Top Contributor
Hi Scholars A
Are you saying that Google has already deducted funds from your card/bank account?
If so, your card was obviously validated. It may just be a slight delay in showing this.

It might be in your best interest to give Google a call on this one or use the AWESOME live chat feature as nobody here on the community will have access to your billing details on file with Google. You'll get a much faster and probably better answer than what I've provided by going that route.

Sorry I can't help any further.

Credit Card Verification a pop up

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

I have this message on my new AdWords account: I am told my account is not active because I have not entered my billing information--but I have. My credit card is in my own name, valid, and not expired. I see many others have had this same problem: what is the solution, please?