AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

Ads
5.3K members online now
5.3K members online now
Find out more about Google Ads billing options, forms of payment, and promotional codes
Guide Me
star_border
Reply

Created my adwords account with a myworkspace email, not gmail.

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

How can I access my account? I just got billed for $50. My messages are showing up under myworkspace account that I signed-up with. When I click on the email under that account, to take me to my adwords account, it takes my to a blank gmail screen. When I log into Gmail, I don't have anything from adwords. Please help! They are closed for the weekend and I can see my billing activity or alter my billing payment authorization. Thank you so much!

1 Expert replyverified_user

Re: Created my adwords account with a myworkspace email, not gmail.

Rising Star
# 2
Rising Star

Welcome to the Community, Suzanne!

 

Please try these steps to log in:

 

  1. Clear cache & cookies of your browser (Ctrl+Shift+Del)
  2. Visit www.adwords.google.com
  3. Enter your official email and not Gmail

Let us know if that doesn't work, so we can troubleshoot further.

 

Good luck,

Sumanth

Sumanth Sridhar