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Coupon use led to suspension

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi ,

 

I have been suspended for using multiple promo codes, I was told to do this via the customer helpline by someone that seemed to be bored of my questions and wanted me to get of the phone Smiley Frustrated.

 

I don't plan on doing this again but desperately want to get back on AdWords as its our main channel for gaining customers. Do you know a way I can use AdWords again without instantly being suspended when I open and account?

 

Thank you,

 

Abbey

1 Expert replyverified_user
Marked as Best Answer.
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Accepted by MosheTLV (Top Contributor)
April

Coupon use led to suspension

Top Contributor
# 2
Top Contributor

Hi Abbey,

 

Once an account has been suspended any new accounts will be suspended, too. The suspension is tied to the person, web address, billing & contact info... and much more. Opening a new account to circumvent the suspension will only make things worse. 

 

You can use all of this information to try and appeal the suspension. 

 

Kind Regards,

 

James

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