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Coupon use led to suspension

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi ,


I have been suspended for using multiple promo codes, I was told to do this via the customer helpline by someone that seemed to be bored of my questions and wanted me to get of the phone Smiley Frustrated.


I don't plan on doing this again but desperately want to get back on AdWords as its our main channel for gaining customers. Do you know a way I can use AdWords again without instantly being suspended when I open and account?


Thank you,



1 Expert replyverified_user
Marked as Best Answer.
Accepted by MosheTLV (Top Contributor)

Coupon use led to suspension

Top Contributor
# 2
Top Contributor

Hi Abbey,


Once an account has been suspended any new accounts will be suspended, too. The suspension is tied to the person, web address, billing & contact info... and much more. Opening a new account to circumvent the suspension will only make things worse. 


You can use all of this information to try and appeal the suspension. 


Kind Regards,



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