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Coupon Applied but not showing on current balance

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi, 

 

I have just activated my account and added a coupon but its not showing on my current balance, any idea why?

 

Nathan

1 Expert replyverified_user
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Accepted by stephenb (Follower ✭ ☆ ☆)
September 2015

Re: Coupon Applied but not showing on current balance

Top Contributor
# 2
Top Contributor

Hello nathanleighton; welcome to AdWords;

 

It could take a few hours before you see the coupon's credit reflected on the balance.

Make sure you follow the coupons's TOS: ( new account, right territory...etc....)

Coupon's TOS can be found here:

http://www.google.com.au/ads/adwords_couponsterms/

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

View solution in original post

Marked as Best Answer.
Solution
Accepted by stephenb (Follower ✭ ☆ ☆)
September 2015

Re: Coupon Applied but not showing on current balance

Top Contributor
# 2
Top Contributor

Hello nathanleighton; welcome to AdWords;

 

It could take a few hours before you see the coupon's credit reflected on the balance.

Make sure you follow the coupons's TOS: ( new account, right territory...etc....)

Coupon's TOS can be found here:

http://www.google.com.au/ads/adwords_couponsterms/

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Coupon Applied but not showing on current balance

Explorer ✭ ✭ ✭
# 3
Explorer ✭ ✭ ✭

Good day & Welcome to Google AdWords Community,

 

Normally, there is an immediate message posted on the page when you redeemed the coupon.It says like this  "a promotional credit for the amount ______ has been applied to your account and so on.

 

Please wait for at least three hours & check back under your Billing Tab.

More Power,
Loraine

Re: Coupon Applied but not showing on current balance

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

i applied a coupon for spend 100 and get 300 free and opened a new account

i paid 100$ 2 days ag and now have a balance of 90$ after using $10

when will the $300 kick in?

its been 2 days....

 

Re: Coupon Applied but not showing on current balance

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
afer using 90$ u will get it credited within 3 bussiness days