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Correct post code for UK

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi

 

I'm trying to add billing account details to my AdWords account but every time I enter my post code in billing section (HP4 IAA) I end up with client side generated validation error - unrecognised post code format (I get this message in PL language as my account was created in PL).

The address and code is correct - I checked it with online post codes database for UK.

Company is based in Berkhamstead city on High Street in UK and correct code should be HP4 IAA.

The billing process starts with country selection - I'm 100% sure that each time I select GB there.

I tried HP4 IAA, HP4IAA, HP4-IAA - none of them works - I always get red validation error under post code input area.

Can you please advice how I should enter post codes for UK?

Is it possible that there is some validation script error that incorrectly detects post codes for UK if I use PL interface?

 

Thanks,

Piotr

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Piotr Ć
September 2015

Re: Correct post code for UK

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Kathleen

Thanks for your feedback.
After some more attempts to enter this code I realised that my colleague gave me mistyped code. It should be HP4 1AA instead of HP4 IAA. So we are to blame - not Google's form :-)
After correcting this billing form worked fine.
I apology for confusion.

Thanks,
Piotr

View solution in original post

Re: Correct post code for UK

Community Manager
# 2
Community Manager
Hi Piotr,
Can you post a screen shot of your account when you get this error? Please blank out any other sensitive information like Customer ID, email address and billing details (CC number, expiry date). What I want to see is the country, location and post code combination.

Alternatively, you could contact AdWords support if you have a 10 digit customer ID number: https://goo.gl/8tJPwd

Kathleen
Marked as Best Answer.
Solution
Accepted by topic author Piotr Ć
September 2015

Re: Correct post code for UK

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Kathleen

Thanks for your feedback.
After some more attempts to enter this code I realised that my colleague gave me mistyped code. It should be HP4 1AA instead of HP4 IAA. So we are to blame - not Google's form :-)
After correcting this billing form worked fine.
I apology for confusion.

Thanks,
Piotr

Re: Correct post code for UK

Community Manager
# 4
Community Manager
I'm glad you got it figured out!

Re: Correct post code for UK

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
I have this same problem, too. But the difference is I am in Philippines. My Postal code 1809 and I was 100% sure it was correct. But it says Not recognized.

Re: Correct post code for UK

Community Manager
# 6
Community Manager
Hi Froilan,
Have you put Marikina down as your area? City/Region and Post code are dependant on each other.

Re: Correct post code for UK

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
Yes, but it's still says The Postal Code Format is Not Recognized. If you
may, may you look down for its format? Thank you!

Re: Correct post code for UK

Community Manager
# 8
Community Manager
Hi Froilan,
Can you post a screen shot of this - including city/country/postcode?
Thanks!

Re: Correct post code for UK

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭
I hope you can fix it because I badly need it now.

Re: Correct post code for UK

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭

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