AdWords
5.6K members online now
5.6K members online now
Find out more about AdWords billing options, forms of payment, and promotional codes
Guide Me
star_border
Reply

Collection Letter from Google - How do I verify?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello, I have had 3 collection letters proclaiming to be from Google, how do I verify and what number do I call to do so? Thanks

2 Expert replyverified_user

Collection Letter from Google - How do I verify?

Rising Star
# 2
Rising Star

Do you owe Google the amount the letters say? In the case they will be legit.

 

Google does outsource its debt collection. Most of the ones I see are from India, and it isn't obvious that they are genuine. The first time I saw one I didn't think it was real. 

 

 

Collection Letter from Google - How do I verify?

Top Contributor
# 3
Top Contributor

Hi David,

 

I agree with Rob.

 

Go to any AdWords accounts you own or administer and look at the Billings & Payments section. If there is an amount due, pay it and the toss the letters. You do not have to pay the collection company and you do not have to interact with them if you simply pay the amount to AdWords. 

 

You can also contact AdWords Support and they can access your account with you and discuss it. Call 1-866-246-6453 Monday-Friday, 9:00 am to 8:00 pm (EST).

 

Kind Regards,

 

James

_________________________________________________________
Google AdWords Top Contributor | Google Partner | GYBO | Local Guide | My Profile