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Charity - why will it not let me omit credit card details?

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

Hi - I am registering a charity and I am seeing a red banner alerting me to the fact that I need to enter my billing details.  As a charity, I thought that this was not necessary?

1 Expert replyverified_user
Marked as Best Answer.
Solution
Accepted by RobertCoats (Top Contributor)
September 2015

Re: Charity - why will it not let me omit credit card details?

Collaborator ✭ ✭ ✭
# 3
Collaborator ✭ ✭ ✭

Hello,

 

Yes for non-profit accounts billing information is not necessary. That warning will vanish in a few days.

 

For more future problems, it is best if you post in the dedicated forum found here :

 

http://productforums.google.com/forum/#!categories/grants/managing-your-adwords-account-for-google-g...

Help with Google Charity ad words account

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I am curretly creating an AdWords campaign for a charity.  We have been accepted to participate in Google Grants.  I have not entered any credit card information in the Billings section but it will not let me proceed without entering information in these fields.   As a charity, we are not to enter information here but I cannot proceed.  Help!

Re: Charity - why will it not let me omit credit card details?

Collaborator ✭ ✭ ✭
# 4
Collaborator ✭ ✭ ✭

Hello,

 

Have you been able to follow steps 2 and 3 from this guide ?

 

https://support.google.com/grants/answer/1689506?hl=en

 

In order to get an answer from the expert on non-profit AdWords accounts, Sir Robert Coats, you have to post the question in this forum :

 

http://productforums.google.com/forum/#!categories/grants

 

Here is an example of a recent discussion on the same topic and the general advice is to follow the account creation guide :

 

http://productforums.google.com/d/msg/grants/ygALFOhjOdI/uSpdA_O4J0QJ

Re: Charity - why will it not let me omit credit card details?

Top Contributor
# 5
Top Contributor

Hi Adrian B,
Thank you for hte nice mention.

 

Caroline T,

Occasionally, when creating the AdWords account within the Google AdWords interface, the user will clieck on 'Next Step: enter billing" button instead of the "skip" link. This is fairly common but it does lock the steps interface and keeps you from doing much of anythiing else besides enter billing.

 

What I recommend in these cases is to download AdWords Editor and then finish setting up the account within the editor instead of the user interface on the web. Then re-upload the account and submit it followign the steps outlined in the account creation guide as mentioned by Adrian.

 

If you run into issues please follow back up over in the Google Ad Grants Help Forum