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Charged for Adwords on my Amex card but I have neither signed up or using it.

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# 1
Visitor ✭ ✭ ✭

I see 2$ debited from my Amex card for Adwords, I have never signed up for it. To confirm I logged in to Adwords I was asked to setup the account. Customer support phone number is not operational today hence posting in the forum.

AMEX - GOOGLE ADWORDS \MOUN
-$2.00

Purchased on Thursday 3 November 2016

Thanks

1 Expert replyverified_user

Charged for Adwords on my Amex card but I have neither signed up or using it.

Top Contributor
# 2
Top Contributor

Hi @Bharath K,

 

The support will show back up, so you can check that again in the morning... or on Monday morning, if they are closed in your area during the weekends. 

 

Also, you can open AdWords, click on the gear icon in the upper right hand corner and click on Help. This will provide other possible methods to interact with support. 

 

Further, you can use this form now or at anytime, if you prefer. 

 

In order to get your issue resolved you will need to use AdWords Support, since no one here is able to see or access accounts.

 

All the Best,

 

James

 

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