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Charged despite no campaigns running

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello, 

 

I don't understand why I'm getting charged - I paused campaign months ago, have no campaigns running, can't even see any in the 'all campaigns' so think have deleted completely - and still getting charged. It is asking for me to fix the payment issue (old card attached) but I don't believe I have to pay, and want to eliminate any future payments.Screenshot 2017-06-05 08.23.32.png

 

Help!

1 Expert replyverified_user

Charged despite no campaigns running

Top Contributor
# 2
Top Contributor

Hi Anna,

 

Could you also have an AdWords Express account, that is still running?

 

Re: Charged despite no campaigns running

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Yes maybe - will try and figure this out. But I don't understand what I've
gotten myself into with these - confusing!! Don't understand the difference
and how they're linked :-(

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Anna Hearn
0452 535 334

anna.c.hearn@gmail.com
www.ladyfit.com.au