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Charged after using promo code and pausing campaign(with credit)

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# 1
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Hi, I decided to try adwords since there was a promo code for $100 once you accrue $25.

 

I ran it and got the credit and then paused my campaign when I still had $9 credit left on the account

 

This is what my last billing info looks like:

 

28/11/2015 Automatic payment: Visa  xxxxx           (16.90) (26.09)

14/11/2015 Campaign activity: 165 clicks      15.16              (9.19)

 

 

Why did I get charged so much 14 days after my campaigns were paused and while I still had credit?

 

< Note: this post has been edited by a Community Manager, per Community Guidelines, in order to remove links in payment info. >

1 Expert replyverified_user
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Accepted by Mini-CM (Community Manager)
December 2015

Re: Charged after using promo code and pausing campaign(with credit)

Top Contributor
# 2
Top Contributor

Hi @Zach H

 

Bear in mind that AdWords bills in arrears so regardless of what the balance of your Account was, it's likely there were outstanding charges from the period before you paused the Campaign.

 

Your Billing section should show you details of the individual charges, including the charged activity.

 

What were you actual costs for running your Campaigns?  

 

Jon

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