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Changing billing information question

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

 Quick question just to make sure. Will the balance stay on the account or will it be billed prior to switching the billing info? We're switching a client's billing and don't want them to get billed for the current balance.

1 Expert replyverified_user

Re: Changing billing information question

Community Manager
# 2
Community Manager
Hi Eric,

Can you clarify what you mean when you say you "switched a client's billing?"

Are you saying you changed the credit card you had on file? Or are you saying you switched them from manual payments to automatic payments? Or vice versa?

Re: Changing billing information question

Community Manager
# 3
Community Manager
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