Cancelled my account, but still says thanks for the payment?
Hi there, I recently quit my Google adwords account, but I can still log into it? Also says this:
Re: Cancelled my account, but still says thanks for the payment?
Technically the account is not deleted - should you wish to reactivate it in the future. (Happens to many advertisers). But, it is closed / canceled.
I don't exactly know why you were not been able to get a refund. That should have happened.
I would suggest to call your local Google customer service, checking about the refund, AFTER completing the steps for closing the account. (see links below)
Phone # of AdWords support:
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