Canceling account and getting refund [management response requested]
I canceled my Google AdWords account on March 15th, 2016. I was told my credit card would be credited for the remaining balance in the account ($6,260.23). After waiting for one month, that never occurred. I was told it was due to "some technical glitch".
Re: Canceling account and getting refund [management response requested]
It doesn't take such a long time as you said about the refund request. I think it is better if you can call Adwords support and seek their help in using the money which you actually requested for a refund.
They will help you: https://support.google.com/adwords/answer/8206?hl=en&hlrm=en
Hope This Helps.
Re: Canceling account and getting refund [management response requested][ Edited ]
May 2016 - last edited May 2016
I'm telling you that it HAS taken this long to process my refund; I have not received it yet. I have the full email transcript dating back to March 10, 2016.
Of course I have contacted Google AdWords by telephone but they have not been helpful at all. I have called daily since last week asking to speak with a manager. Every time I call, I am told that "he is on a call with another client" and that "he will get back to me by the end of the day". He/she is never available and I have never received a call back.