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Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I can't cancel because I don't have an account because we never ordered ADWORDS, however we are being charged on our American Express credit cards.  How do I cancel?


Roye Auld

Ann Grogan & Associates, Inc.


Re: Cancel ADWORDS

Explorer ✭ ✭ ☆
# 2
Explorer ✭ ✭ ☆

Probably a good idea to call Google and ask them why you are being charged when you didn't order Adwords.


We had an issue one time where the system automatically activated ads that were deleted. It racked up a ton of money on our cards but luckily Google was able to come in and take care of the issue for us... even gave us a nice credit. That was a few years ago though so I'm sure policy has changed since then.