AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

2.3K members online now
2.3K members online now
Find out more about Google Ads billing options, forms of payment, and promotional codes
Guide Me

Can't reach customer support

Follower ✭ ✭ ✭
# 1
Follower ✭ ✭ ✭


Recently my account got suspended due to billing issue and I have been trying to reach adwords phone support but could not reach them att all. All the time the automated voice is telling to contact via email.No response  from email even.

What can I do now? How can I really contact adwords phone support?




Re: Can't reach customer support

Badged Google Partner
# 2
Badged Google Partner

"Talk with the Google ads team from 9:00 a.m. – 8:00 p.m. EST, Monday through Friday at 1-866-2GOOGLE (1-866-246-6453)."


I don't know... If you call after hours, could that be why there is nothing but an automated response? Are you calling from the US? If not, then maybe the situation is different?