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Can't add billling information

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Whenever I click on "Billing Preferences", it automatically redirects me to the "Billing Summary" page.

 

I just created an account and campaign, and I'm unable to add my billing information because the system doesn't open the "Billing Preferences" page. 

1 Expert replyverified_user

Re: Can't add billling information

Google Employee
# 2
Google Employee

Hi thre, 

 

Sorry to hear you're having trouble with that! I'd try clearing your cache and cookies and trying again, as this can sometimes help. If that doesn't work, I'd try another web browser (as it may be a browser issue you're experiencing). 

 

If neither of these two actions helps, I'd contact AdWords support, as it may well be a technical issue you're experiencing. 

 

Hope this helps!

 

A.

Can't add billling information

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

okay lemme try that right away