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Billing will not activate

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I keep getting the following warning when I view my campaign:

 

Your account isn't active because you haven't entered your billing information. 
 
To activate your account and start running your ads, enter your billing informationLearn how.
 
BUT I have entered my billing information .... I even did a pre-payment to see if that was a problem - the pre-payment is recorded (as a credit) in my billing summary but I am still getting the same message when I go back to my campaign.  What can I do?
 
BTW - I called support a few minutes before 8 pm ET (according my atomic / radio synchronized clock) and I got the answering machine even though they were supposed to be open -- shame on them.

Re: Billing will not activate

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭
I have the same issue hopefully this is corrected soon I feel like I wasted my money

Re: Billing will not activate

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

I have done the same thing... even made a payment that now shows as a credit...  Did anyone get this resolved?  Thanks...

Re: Billing will not activate

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Can find the question but not the solution... anyone know anything about this?

Re: Billing will not activate

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

The same thing has happened to me. How do I resolve?