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Billing issues

[ Edited ]
Follower ✭ ☆ ☆
# 1
Follower ✭ ☆ ☆

My daily budget is $500 and I have $768 in my AdWords account still my ads aren't serving.i don't know why it happens. it shows red color notification alert.can any one fix it?Adwords.png

1 Expert replyverified_user
2 ACCEPTED SOLUTIONS

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Xavier A
September 2015

Re: Billing issues

Top Contributor
# 4
Top Contributor
Hi Xavier,

As you can see, an automatic payment of $500 was declined by your credit card company.

Speak with your credit card company to resolve the issue.

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Xavier A
September 2015

Re: Billing issues

Top Contributor
# 6
Top Contributor
Hi Xavier,

The 'balance' amount shown in the interface is the amount that you need to pay Adwords.

View solution in original post

Re: Billing issues

Top Contributor
# 2
Top Contributor
Hi Xavier,

What is your billing threshold?

https://support.google.com/adwords/answer/6311?hl=en

Please check the transaction page in your account (gear icon on top right of the page - billing)

Is there any mention about declined payment in recent transaction history?

Re: Billing issues

[ Edited ]
Follower ✭ ☆ ☆
# 3
Follower ✭ ☆ ☆

Hello 

 

its appear like this

 

 Billing.png

Declined.png

Marked as Best Answer.
Solution
Accepted by topic author Xavier A
September 2015

Re: Billing issues

Top Contributor
# 4
Top Contributor
Hi Xavier,

As you can see, an automatic payment of $500 was declined by your credit card company.

Speak with your credit card company to resolve the issue.

Re: Billing issues

Follower ✭ ☆ ☆
# 5
Follower ✭ ☆ ☆
But i have $768 right.how can i spend that money today for my campaigns
Marked as Best Answer.
Solution
Accepted by topic author Xavier A
September 2015

Re: Billing issues

Top Contributor
# 6
Top Contributor
Hi Xavier,

The 'balance' amount shown in the interface is the amount that you need to pay Adwords.

Re: Billing issues

Follower ✭ ☆ ☆
# 7
Follower ✭ ☆ ☆
Thanks a lot @info

Re: Billing issues

Top Contributor
# 8
Top Contributor
You are most welcome Xavier!