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Billing issues

[ Edited ]
Follower ✭ ☆ ☆
# 1
Follower ✭ ☆ ☆

My daily budget is $500 and I have $768 in my AdWords account still my ads aren't serving.i don't know why it happens. it shows red color notification alert.can any one fix it?Adwords.png

1 Expert replyverified_user

Re: Billing issues

Top Contributor
# 2
Top Contributor
Hi Xavier,

What is your billing threshold?

https://support.google.com/adwords/answer/6311?hl=en

Please check the transaction page in your account (gear icon on top right of the page - billing)

Is there any mention about declined payment in recent transaction history?

Re: Billing issues

[ Edited ]
Follower ✭ ☆ ☆
# 3
Follower ✭ ☆ ☆

Hello 

 

its appear like this

 

 Billing.png

Declined.png

Marked as Best Answer.
Solution
Accepted by topic author Xavier A
September 2015

Re: Billing issues

Top Contributor
# 4
Top Contributor
Hi Xavier,

As you can see, an automatic payment of $500 was declined by your credit card company.

Speak with your credit card company to resolve the issue.

Re: Billing issues

Follower ✭ ☆ ☆
# 5
Follower ✭ ☆ ☆
But i have $768 right.how can i spend that money today for my campaigns
Marked as Best Answer.
Solution
Accepted by topic author Xavier A
September 2015

Re: Billing issues

Top Contributor
# 6
Top Contributor
Hi Xavier,

The 'balance' amount shown in the interface is the amount that you need to pay Adwords.

Re: Billing issues

Follower ✭ ☆ ☆
# 7
Follower ✭ ☆ ☆
Thanks a lot @info

Re: Billing issues

Top Contributor
# 8
Top Contributor
You are most welcome Xavier!