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Billing issue

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭
my account has this message running ( Your account isn't active because you haven't entered your billing information. 
To activate your account and start running your ads)
 
but the money is deducted form my account 

how is it that the amount has been  deducted but there is missing info, i am very confused 
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by Hannah (Google Employee)
September 2015

Re: Billing issue

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭
There is a few hours lag on the account so could be that it hasn't caught up yet.

View solution in original post

Marked as Best Answer.
Solution
Accepted by Hannah (Google Employee)
September 2015

Re: Billing issue

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭
There is a few hours lag on the account so could be that it hasn't caught up yet.