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Billing and payments

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have been trying to pay my R500 several times and all yhe bank is saying that the 3 digits on the back of my card is missing. Can you please check my account details and come back to me as soon as possible Kind regards Elsche

1 Expert replyverified_user

Re: Billing and payments

Rising Star
# 2
Rising Star

Hi there,

 

Are you using a Master/Visa card to make the payment? All these cards have the CVV number behind them. I'd suggest contacting your bank, in case you aren't able to find it.

 

Good luck,

Sumanth

Sumanth Sridhar

Re: Billing and payments

Participant ✭ ☆ ☆
# 3
Participant ✭ ☆ ☆
Hi Elsche S,

As you mentioned bank is saying that the 3 digits on the back of my card is missing. So it means You didn't entered CVV code which appears in your card. Learn more about CVV Card form here: https://en.wikipedia.org/wiki/Card_security_code#/media/File:CVC2SampleVisaNew.png

It appears like RED marked in image.