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Billing Not Working

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

So I have a brand new $20 pre-paid card and I'm using it to run my ad. (I've always used pre-paid cards before and they worked fine) This card was working fine for about a day but then I got a message saying


Your ads aren't running - to resume serving ads, please verify your form of payment. Fix it


I clicked fix it and re-entered the card number and it started working again...only for another day, It gave me the same message, I clicked fix it and it ran for a day again and gave me the same message. I don't know what to do. Do you?

1 Expert replyverified_user
Marked as Best Answer.
Accepted by topic author Nicholas H
September 2015

Re: Billing Not Working

Top Contributor
# 2
Top Contributor
Hi Nicholas.
It's possible that the amount you are being billed is exceeding the amount that your card is authorized for. This is common with a "growing" account. Have a read beginning here about how it works: