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Authorisation failed: No reason provided by your financial institution

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# 1
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please help for finding my problem and probem is -Authorisation failed: No reason provided by your financial institution

1 Expert replyverified_user

Re: Authorisation failed: No reason provided by your financial institution

[ Edited ]
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# 2
Top Contributor

Hi @Ayush R,

 

With no reason provided and no one here that can see or access your AdWords account, there is nothing we can determine or find out. 

 

If you look at this info from AdWords, they state it is a bank specific issue and that you have to call your bank and have them clear the issue. Often times, it simply means to approve the transaction, and other times it has to due with the bank blocking "Unsecure internet transactions without the CVV code" You will have to contact your credit card issuer to fix this. 

 

To find out the reason your card was declined, contact the bank that issued the card. Google doesn’t know the exact reason for the decline, but you can review general information on declined credit/debit card transactions.

 

 Once you have it fixed with the bank, you can go your billings section and fix the card to be used again. 

 

1) Log in to Adwords.

2) Click on gear icon in upper right corner.

3) Click Billing.

 

Now you will see all the main info about debits and credits, which is where payments and charges are charted. If a payment was successful, it will state that it was and show the amount paid in the credits column. If it did not go through, it will list the amount it tried to process but the credit column will be empty. If the credit column is empty, no charge was made against your payment method and you need to resubmit the payment.

 

Please note that once a payment method has failed, it has to be validated (or fixed) to be used and for your AdWords account to be active again. Your AdWords account will be active with a failed payment method, even for manual pay.

 

To Fix your payment method after a failed payment, you need to follow the steps above to visit the billing section of your AdWords account. Next, you need to click on the Billing Settings in the left hand menu.  You will see all of your submitted payment methods and above the failed one will be a red bar with the words Fix It. Click on those words and follow prompts to validate the payment method. You will need to do this every time your payment method is declined. Google payments often trigger fraud protection on credit cards until the bank or institution becomes familiar with you doing business with Google. 

 

Kind Regards,

 

James

 

 

 

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