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Another Billing Error -

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I am now getting "An error occured while loading billing information. Please try refreshing this page."


any ideas - I am unable now to upload credit card info

1 Expert replyverified_user

Re: Another Billing Error -

Top Contributor
# 2
Top Contributor

Hi @Robert L,


About the only things you can do are:


1) Give it a few minutes and refresh the page.

2) Only use Google Chrome. Update it, log out, clear cache, disable all extensions and try again.

3) Open AdWords, click on gear icon in upper right hand corner and call the number shown for support... or click on Help (same place) and use another method to interact with support. 


Only support can see/access your account, as we cannot, but one of the three above options will work.


Please let us know how things go.


Kind Regards,



Google My Business & Google Ads Top Contributor
Google Partner | GYBO Agency | Local Guide | My Profile




Another Billing Error -

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

I cannot add payment method to my google Adword, please help