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Adwords Suspened Due to billing information could not be verefied

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

i updated the billing information and added 2 credit cards now when i try to make a payment i get this message

Due to a system error or scheduled maintenance, we couldn't process your payment. Please try again later, or contact support if this problem continues

i cant contact google by phone beacuse account is suspended

1 Expert replyverified_user

Re: Adwords Suspened Due to billing information could not be verefied

Community Manager
# 2
Community Manager

Hi there, 

 

Please make sure you provide the correct billing information including your billign address, ZIP code etc. 

 

Also make sure to use your own credit card that you currentrly use.

 

Thanks,

Mini

Marked as Best Answer.
Solution
Accepted by Mini-CM (Community Manager)
September 2015

Re: Adwords Suspened Due to billing information could not be verefied

Top Contributor
# 3
Top Contributor

@locksmithvegass;

I covered your case in this thread;

 

https://www.en.adwords-community.com/t5/Ad-Approvals-and-Advertising/Suspended-account/m-p/110380#M5...

 

It seems that your account had already been reviewed  by a specialist, and suspended. My view is that the error messages that you are getting are due to a suspension.

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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Re: Adwords Suspened Due to billing information could not be verefied

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

yes moshe you coverdmy case

but i didnt recieve any answer why was my account suspended how can i unsusped it

i try to call google there is no one to talk to

what can i do?

its been over a month

Re: Adwords Suspened Due to billing information could not be verefied

Top Contributor
# 5
Top Contributor

My understanding is that, since the account was reviewed by a "real" (human) reviewer; the suspension is permanent and cannot be removed;

Sorry...

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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