Adwords Refund on account suspension.
I had 3 accounts of adwords and was suspended due to policy & terms and conditions, I have cancelled my accounts and requested a refund by sending the bank account details to USA fax number, a google representative was helping me in getting a refund, I received a complete refund for 2 accounts and the remaining 1 account the representative said the refund cannot be initiated.
I have received an email of requesting for a refund, please co-operate or else Google Inc. will be inviting problems and I will sue Google Inc.
A legal notice has already been sent to firstname.lastname@example.org.
Re: Adwords Refund on account suspension.
Re: Adwords Refund on account suspension.[ Edited ]
September 2014 - last edited September 2014
Hi Trevor S,
Thanks a ton. I have contacted the adwords team earlier and received the response that refund cannot be initiated due to account suspension. Here is the reply received from the adwords team:
The reason that we cannot issue a refund for the other two accounts is that the decision of the appeal was that the suspensions cannot be lifted. This decision was made by our Billing & Payments Team, and it is final. If you are interested in pursuing legal action, you do have the option of contacting our Legal Team at email@example.com.
The above was the answer received from the US team. I have already contacted the Indian team and there response was -you will get refund soon, but it's been more than 2 months I have not received any refund.