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Adwords Account Suspended Due to Billing???

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Guys and Gals -

I'm very much a newbie. Today there was a notice at the top of my account as follows: http://screencloud.net/v/BcEl .

I checked my billing info. Last charge went through fine and credit card showed it was fine. My secondary card was expired and I just updated that.

I reviewed all of the policies and reasons people are suspended but none seem to apply.

I also had two ads rejected at the same time, but I updated them and now they are approved, but I'm still suspended.

I sent in an email asking what to do. No response except boilerplate acknowledgement.

Can you kind souls help?

I am so new to Adwords and it is very hard to understand. Now I am afraid to try anything else or I might trip some invisible google policy wire and get sledgehammered! :-)

Please? Thank you for what you do here.

Hugh

1 Expert replyverified_user

Re: Adwords Account Suspended Due to Billing???

Collaborator ✭ ✭ ✭
# 2
Collaborator ✭ ✭ ✭

On a simple search for "suspended billing" in the forum, a bunch of topics came up marked as solved, maybe you can find inspiration here :

 

https://www.en.adwords-community.com/t5/forums/searchpage/tab/message?filter=labels&q=suspended+bill...

Re: Adwords Account Suspended Due to Billing???

Top Contributor
# 3
Top Contributor

Hello there;
Please fill in this form;
A specialist will review the case;

https://support.google.com/adwords/contact/pf_suspended

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Adwords Account Suspended Due to Billing???

Follower ✭ ✭ ✭
# 4
Follower ✭ ✭ ✭

What service do you exactly offer, I'm asking as its not clear from the website...

 

I think you should go through this once..

 

https://support.google.com/adwordspolicy/answer/69787#

 

hope this helps.

 

Asif

Re: Adwords Account Suspended Due to Billing???

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

I write about issues important to men and dads. My site is written for adults, but it's not some porn site.

My focus on my site realmanssecret.com is to help men find purpose and authentic identity in their lives.

The ad looks pretty macho but you have to do something to get men's attention. Most men aren't initially attracted to emotional terminology. You have to sneak up on them a bit.

Re: Adwords Account Suspended Due to Billing???

Top Contributor
# 6
Top Contributor

Well...; I did not look deep, but one issue that can be instantly noticed  is a violation of the information harvesting section. (There could be other violations ; though...)

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Adwords Account Suspended Due to Billing???

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

Everything on my sites is 100% written and originated by Me. I do not promote anyone else's work. If that's what you are talking about, please clarify.

 

Look, I'm not some sleeze or something. In the past two weeks I've been invited to co-author a book and to participate in an upcoming documentary on MTV about parenting.

 

I know what I'm writing about. I just don't know how to navigate this google mess.

 

If you think you see something, please be specific. Thanks.

Re: Adwords Account Suspended Due to Billing???

Follower ✭ ✭ ✭
# 8
Follower ✭ ✭ ✭

Hi,

 

Information harvesting doesn't mean to use someone else's work..

 

Kindly go through this once..

 

https://www.en.adwords-community.com/t5/Ad-Approvals-and-Advertising/Information-harvesting-policy-q...

 

the only way to have an access to your website is by giving you a valid email address which explains it all.. I did not do it so I don't know what,s inside the website..

 

Agreed that the website is about parenting and is for adults.. but from the front page it doesn't look like what you just mentioned is the website's content.. the first word on the front page (home) says "more woman" which i think is not at all related to parenting, and this is the page of your website that you are promoting through your adwords account. So my recommendations for you to read the first link once again and see if that can help.

 

Asif

Re: Adwords Account Suspended Due to Billing???

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

OK - I think I see what you are talking about. The site promotes an article series I wrote about men. But it requires the visitor to input their name and email.

Yes, I'm trying to find a market for my information. I thought that's how it is done. What other option is there?

And why the reference to "billing" - certainly has nothing to do with billing.

What do you think?

Thanks!

Re: Adwords Account Suspended Due to Billing???

Follower ✭ ✭ ✭
# 10
Follower ✭ ✭ ✭

here is the complete policy about information harvesting..

 

https://support.google.com/adwordspolicy/answer/190438?hl=en#