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Ads aren't running.

Follower ✭ ✭ ☆
# 1
Follower ✭ ✭ ☆
Hello!
 
New AdWordser here.
 
My ads have been approved, my keyword bids are enough for front page placement, and my payment has been processed. But my ads aren't running. What am I doing wrong?

Re: Ads aren't running.

Follower ✭ ✭ ☆
# 2
Follower ✭ ✭ ☆

Now my AdWords page says my account is "suspended" because my billing can not be verified.  ???  They've already charged my credit card.   I honestly don't know how to respond to this.  Any help?

 

Thanks,

 

Re: Ads aren't running.

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

AceDeSone wrote:
Hello!
 
New AdWordser here.
 
My ads have been approved, my keyword bids are enough for front page placement, and my payment has been processed. But my ads aren't running. What am I doing wrong?

 

Re: Ads aren't running.

Explorer ✭ ✭ ✭
# 4
Explorer ✭ ✭ ✭

There might be some descripancy in your billing settings. Go again on your billing setting tab and update your billing information once again.

 

Check it for 1-2 working days, if it works then ok, otherwise contact to Google Suppot.

 

Regards,

Anand Vishwakarma

Re: Ads aren't running.

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Thank you! Will do. Sent from my HTC smartphone on the Now Network from Sprint!

Re: Ads aren't running.

Follower ✭ ✭ ☆
# 6
Follower ✭ ✭ ☆

Google "support" says my account has been suspended because of "discrepancies" in my billing.  I checked -- that's complete and total B.S.  

 

The cowards at Google won't tell me WHY they've suspended my account and I get no communication at all from a real live human being.

Re: Ads aren't running.

Community Manager
# 7
Community Manager

Hi AceDeSone,

I've escalated this issue to a specialist. You should hear an update soon.

Thanks for your patience,
Mini

Re: Ads aren't running.

Follower ✭ ✭ ☆
# 8
Follower ✭ ✭ ☆

Thanks Mini!  Haven't heard a peep yet.

 

Best regards,

 

Ace

Re: Ads aren't running.

Zee Community Manager
Community Manager
# 9
Zee Community Manager
Community Manager

Hi AceDeSone

 

I can confirm that the AdWords Support Representative sent you an email on February 15th. Your account was under periodical review which we do as per our Terms and Conditions in order to check that your account meets our quality standards and to verify your billing information. Your account is no longer under review. However, due to the fact that you canceled your account your ads won't show. If you wish to reactive your account follow these steps.

 

Thank you,

 

Zee
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