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AdWords shows last 4 of primary card on recipts Back Up is billed

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have an account where we recently had to add a new Primary Credit card. It was added and the Transaction History on the account shows that the new Primary Card is being charged in the Recipts.

 

However the Back Up card is still being charged. Why is this happening?

1 Expert replyverified_user

Re: AdWords shows last 4 of primary card on recipts Back Up is billed

Top Contributor
# 2
Top Contributor

Hello;
I understand your frustration. However, billing /payment issues are account specifics. Since we do not have access to the account we cannot help with that.


Please contact your local Google customer service. (See contact details below):
.
http://support.google.com/adwords/bin/answer.py?hl=en&answer=8206

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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Re: AdWords shows last 4 of primary card on recipts Back Up is billed

Explorer ✭ ✭ ☆
# 3
Explorer ✭ ✭ ☆
Hi Roger,
I had the same problem.
How to fix?
Delete the backup card, and after 24h put it back to the account. This helped me.