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AdWords promotion code hasn’t affected my balance?

Google Employee
# 1
Google Employee

We often get users ask questions about how promotion codes for AdWords affect their balance and what the general requirements are in order to activate the code. Brittany, one of our billing specialists, is here to provide clarification.

 

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Marked as Best Answer.
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Accepted by topic author Craig B
September 2015

Re: AdWords promotion code hasn’t affected my balance?

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Community,

 

Many of our promotion codes are spend match promotions, meaning that Google matches your spend usually within a certain timeframe with a credit toward future advertising. You'll still receive a credit for advertising, but you are required to have a certain ad spend on your account before you receive this credit.

 

For example, if you spend $50 and then apply a spend match code, your balance will not fall to $0. Instead, this credit will go toward future advertising costs on your account. In this example, you will still owe the $50 you had spent initially.

 

I hope this helps explain the way our promotion codes work. If you have any questions about this, please don’t hesitate to post them here.

 

Brittany

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Re: AdWords promotion code hasn’t affected my balance?

[ Edited ]
Google Employee
# 2
Google Employee

This looks like a good opportunity for our Community members to post any questions they have about promotion codes this week!

Marked as Best Answer.
Solution
Accepted by topic author Craig B
September 2015

Re: AdWords promotion code hasn’t affected my balance?

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Community,

 

Many of our promotion codes are spend match promotions, meaning that Google matches your spend usually within a certain timeframe with a credit toward future advertising. You'll still receive a credit for advertising, but you are required to have a certain ad spend on your account before you receive this credit.

 

For example, if you spend $50 and then apply a spend match code, your balance will not fall to $0. Instead, this credit will go toward future advertising costs on your account. In this example, you will still owe the $50 you had spent initially.

 

I hope this helps explain the way our promotion codes work. If you have any questions about this, please don’t hesitate to post them here.

 

Brittany

AdWords promotion code hasn’t affected my balance?

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

I'm trying to find the balance of my promotional code - I spent $50 and received $100 in additional as spend, but I can't find how much I have left on that $100. Where can I find this? Thank you!