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AdWords Account Suspended

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

My ad was up running until today when I received this message  --

 

We periodically review accounts for security purposes and to verify billing information. As a result of this review, your account and any related accounts have been suspended, and your ads are no longer running on Google. If you believe your account was suspended in error, please contact us through the AdWords Help Center.

 

'  I contacted the Adwords team through the contact form and got this message :

 

Dear Advertiser, Thank you for your email.

*** Please do not respond to this system-generated email. ***

While reviewing your account, we found violations of our AdWords policies in this or a related account. As a result, your account has unfortunately been suspended, and your ads will no longer run on Google.

I am very confused whether it is a billing verification issue or policy violation issue.  Am I violating Ad policy, if so in what ways?  kindly assist, i need to know  why my account was suspended and how to fix the issue 

 

Thank you.

 

1 Expert replyverified_user

Re: AdWords Account Suspended

Top Contributor
# 2
Top Contributor

Please share your website URL

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: AdWords Account Suspended

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Re: AdWords Account Suspended

Top Contributor
# 4
Top Contributor

OK. let me refer the case to Google

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: AdWords Account Suspended

Top Contributor
# 5
Top Contributor

Your account has a billing issue;


A specialist will review the case;

https://support.google.com/adwords/contact/pf_suspended

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: AdWords Account Suspended

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Thank you  for your reply, I usually use my card to  pay bills and buy things online and I have never had a billing issue. what should i do?

Re: AdWords Account Suspended

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
I am still waiting

Re: AdWords Account Suspended

Top Contributor
# 8
Top Contributor
Please fill in the form I linked. We cannot help further.
Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’