AdWords
2.7K members online now
2.7K members online now
Find out more about AdWords billing options, forms of payment, and promotional codes
Guide Me
star_border
Reply

Account

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My original account was 547-332-4778 which was set up for manual payments.  Something happened along the way and my account became 185-680-2764.  I was told I couldn't make manual payments.  I quit.

 

I have received an e-mail about the first account and would like to return to it if possible with manual payments, but when I log-in I go to the second account. 

 

Can we do away with one of these so I can continue?

 

Thanks

Phebe Novic

Re: Account

Participant ✭ ✭ ☆
# 2
Participant ✭ ✭ ☆

Hi Phoebe

 

Welcome to the AdWords community :-)

 

I think it would be best for you to contact support with this query, none of the forum members have access to your account to investigate or rectify any issues. (Also, you should remove your account number details from your post too) You can try either clicking the help link from within your account, or use the link below.

 

Worldwide support phone information

 

I hope your issue gets fixed soon Smiley Happy

 

Kind regards

Re: Account

Community Manager
# 3
Community Manager

Hi Phoebe,

I've escalated this issue to a technical specialist. You should hear an update soon.

Thanks for your patience,
Mini

 

PS: Also can you please edit your original post to delete the Customer IDs. This is for your account security and privacy. 

Marked as Best Answer.
Solution
Accepted by Zee (Community Manager)
September 2015

Re: Account

[ Edited ]
Zee Community Manager
Community Manager
# 4
Zee Community Manager
Community Manager

Hi Phoebe,

The AdWords Support Representative reached out to you to assist you with your question, but we haven't heard from you back.

Please check your mailbox and reply back if you still need our help.

Thanks,

Zee
G+