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Account suspension for un-clear reason and cant get an answer

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My account suddenly got suspended about 5 days ago.


i checked with my bank and credit card company and they claim they haven't received any charge and / or didnt decline any charge on the credit card.

 

The account worked beautifully for 10 days (or so) and suddenly got suspended

 

The message as shown in adwords account:
"Your account is suspended - We've identified suspicious behavior in the payment activity of this or your other AdWords accounts. To help prevent any unauthorized activity, we suspended your AdWords accounts. "

 

The only change i made prior the suspension was to replace a phone number which i got from 8 by 8. I tried speaking with many of the nice people at adwords but no one seems to know / provide me with a reason to the suspension and how to fix / solid advice as to how to continue...

 

Very frustrating ;(

 

would appreciate any help or additional information
Best Regards,
Shira Elzarat

1 Expert replyverified_user

Re: Account suspension for un-clear reason and cant get an answer

Top Contributor
# 2
Top Contributor
Hi there;
Can you share the website URL?
Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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