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Account suspension due to violation of Terms & Conditions

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi Everyone,

Couple of days back I created a new Adwords account and add my Card details in it, and right after that my account gets suspended and it says "Your account is suspended - We've identified suspicious behavior in the payment activity of this or your other AdWords accounts. To help prevent any unauthorized activity, we suspended your AdWords accounts."

 

Also when I was searching Adwords helps, on the top there was a message "Your account is suspended because your billing information can't be verified."

 

I emailed Adwords team and they send me a form for reconsideration, and today I got this email from them. "Thanks for your continued patience during this process. Our specialists have re-reviewed the account and confirmed that it is in violation of our AdWords policies. Since this decision is final, the account will not be reinstated. Please avoid creating additional AdWords accounts, as they will be subjected to the same suspension. Our support team will not be able to give you any more specifics on the suspension." Now what should I do ? any help ?

1 Expert replyverified_user

Re: Account suspension due to violation of Terms & Conditions

Follower ✭ ☆ ☆
# 2
Follower ✭ ☆ ☆
I'd pickup the phone and call.

If you have an already suspended account and have the same account information then that is a clear red flag. If this account is for a different business then yes you can have more then 1 account. I have 3 adwords accounts as I run 3 different businesses all with different FEIN numbers.

Re: Account suspension due to violation of Terms & Conditions

Top Contributor
# 3
Top Contributor
Have you had any passed suspensions?
Please share the website URL
Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Account suspension due to violation of Terms & Conditions

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
No, I don't have any other accounts with same information. It's new with all new details.

Re: Account suspension due to violation of Terms & Conditions

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
this is my website, justwritinghelp.com and no never had any passed suspensions

Re: Account suspension due to violation of Terms & Conditions

Top Contributor
# 6
Top Contributor
Did you have an account in the past?
Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Account suspension due to violation of Terms & Conditions

Top Contributor
# 7
Top Contributor
This business model promoting academic writing is not allowed to be promoted on Google.
https://support.google.com/adwordspolicy/answer/6016086?hl=en
Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Account suspension due to violation of Terms & Conditions

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
No, previously I was managing my clients account but not linked with my personal account, this is my first adwords account having my billing details.

Re: Account suspension due to violation of Terms & Conditions

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭
Yeah it's basically a consultancy website not core writing service providing business model. Moreover it shows me the message on Adwords Help Forum that "Your account is suspended because your billing information can't be verified."

Re: Account suspension due to violation of Terms & Conditions

Top Contributor
# 10
Top Contributor
Sometimes the system sends either notification (billing and Policy) or both. I have no idea why.
Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’