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Account suspension due to Payment fraud

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

My account was approved and came out of review this noon. However after some time my account gave clicks and the expense was $18 more then I actually added funds. I kept a cap on daily budget and it was crossed and spent more then the available funds. After some time it said the account has been suspended. I am using entropy to add funds.

 

Please help me figure out the actual reason for suspension.

1 Expert replyverified_user

Account suspension due to Payment fraud

Community Manager
# 2
Community Manager

Hi there,


Thanks for reaching out to the AdWords Community. It looks like your AdWords account has been suspended. In instances such as these, we're unable to pull up your account to troubleshoot the issue at hand. We’d recommend filing an appeal through this form.


If you’ve already done so, we’d recommend waiting for our teams to get back to you on the status of the appeal. Do note that we wouldn't be able to help troubleshoot this further on the Community.


Best,
Akhil