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Account suspended

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello All,

 

Recently I have created account in Google to sell some online software courses.but the account is suspended by Google. I am getting below message.

 

 Your Google AdWords account has been suspended because your billing information in this or a related account could not be verified.

 

I have given proper billing address & valid credit card number still I am getting same message.

 

Below is my landing page

onlinesoftwaretrainings.com

1 Expert replyverified_user

Re: Account suspended

Participant ✭ ✭ ☆
# 2
Participant ✭ ✭ ☆

Hey satyappc,

 

Did you have another account in the past ? it seems to me like you have a debt in another AW account you used to have in the past.

 

Cheers,

 

Asaf

Re: Account suspended

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thanks for your response Asaf,

 

No, I dont have any debts to Google adwords. when i create first I got the same issue then I created another new account with another CC still I am getting same message.

 

Dont know what wrong with my account.

 

Thanks,

Satya

Marked as Best Answer.
Solution
Accepted by JamesT (Google Employee)
September 2015

Re: Account suspended

Participant ✭ ✭ ☆
# 4
Participant ✭ ✭ ☆

Hey Satya,

 

Try contact a Google rep via phone / form:

 

use this link: http://support.google.com/adwords/bin/answer.py?hl=en&answer=8206&ctx=go&&contactus=1

 

Cheers,

 

Asaf

Re: Account suspended

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

I would definitely get in contact with the Google Support team for adwords!!

 

 

Re: Account suspended

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
satyappc did you get a response from Google about this? I'm in the same situation.

Re: Account suspended

Zee Community Manager
Community Manager
# 7
Zee Community Manager
Community Manager

Hi Jason85,

 

I've passed on your issue reported on this thread to the AdWords Support team. 

 

Thanks,

Zee
G+

Re: Account suspended

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

Hey Zee, do you know how soon I should hear back?

Re: Account suspended

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

Jason,

 

Any update, I got suspended because of the same issue. I dont know whats wrong I have emailed them tried contacting but still waiting. Can you help me 

 

 

Re: Account suspended

Community Manager
# 10
Community Manager
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