AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

Ads
1.7K members online now
1.7K members online now
Find out more about Google Ads billing options, forms of payment, and promotional codes
Guide Me
star_border
Reply

Account suspended

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello All,

 

Recently I have created account in Google to sell some online software courses.but the account is suspended by Google. I am getting below message.

 

 Your Google AdWords account has been suspended because your billing information in this or a related account could not be verified.

 

I have given proper billing address & valid credit card number still I am getting same message.

 

Below is my landing page

onlinesoftwaretrainings.com

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by JamesT (Google Employee)
September 2015

Re: Account suspended

Participant ✭ ✭ ☆
# 4
Participant ✭ ✭ ☆

Hey Satya,

 

Try contact a Google rep via phone / form:

 

use this link: http://support.google.com/adwords/bin/answer.py?hl=en&answer=8206&ctx=go&&contactus=1

 

Cheers,

 

Asaf

View solution in original post

Re: Account suspended

Participant ✭ ✭ ☆
# 2
Participant ✭ ✭ ☆

Hey satyappc,

 

Did you have another account in the past ? it seems to me like you have a debt in another AW account you used to have in the past.

 

Cheers,

 

Asaf

Re: Account suspended

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thanks for your response Asaf,

 

No, I dont have any debts to Google adwords. when i create first I got the same issue then I created another new account with another CC still I am getting same message.

 

Dont know what wrong with my account.

 

Thanks,

Satya

Marked as Best Answer.
Solution
Accepted by JamesT (Google Employee)
September 2015

Re: Account suspended

Participant ✭ ✭ ☆
# 4
Participant ✭ ✭ ☆

Hey Satya,

 

Try contact a Google rep via phone / form:

 

use this link: http://support.google.com/adwords/bin/answer.py?hl=en&answer=8206&ctx=go&&contactus=1

 

Cheers,

 

Asaf

Re: Account suspended

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

I would definitely get in contact with the Google Support team for adwords!!

 

 

Re: Account suspended

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
satyappc did you get a response from Google about this? I'm in the same situation.

Re: Account suspended

Zee Community Manager
Community Manager
# 7
Zee Community Manager
Community Manager

Hi Jason85,

 

I've passed on your issue reported on this thread to the AdWords Support team. 

 

Thanks,

Zee
G+

Re: Account suspended

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

Hey Zee, do you know how soon I should hear back?

Re: Account suspended

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

Jason,

 

Any update, I got suspended because of the same issue. I dont know whats wrong I have emailed them tried contacting but still waiting. Can you help me 

 

 

Re: Account suspended

Community Manager
# 10
Community Manager
This 2012 thread has been closed to new replies.

If anyone has a new or unanswered question related to this topic, please start a new thread and post a detailed question or comment.

Thank you.