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Account suspended - suspicious behavior in the payment activity

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My account is suspended with following message without any notification

'We've identified suspicious behavior in the payment activity of this or your other AdWords accounts.'

 

Now google dint gave me any notification or chance to prove my case, that all billing is legtimate and no details given about what google found to be suspicious.

 

I used to be surprise when I used to read news about google search share dropping slowly, now I will not.

 

As I have a huge budget from client to spend and majority of it was suppose to go to google, but it will now move to other advertiser, mostly Bing and Facebook.

 

One advice, please explain advetizers what wrong they are doing, rather then saying that they are doing something and refer to xyz page to figure out what.

 

Thanks

1 Expert replyverified_user

Re: Account suspended - suspicious behavior in the payment activity

Top Contributor
# 2
Top Contributor

Hello there;
Please fill in this form;
A specialist will review the case;

https://support.google.com/adwords/contact/pf_suspended

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Account suspended - suspicious behavior in the payment activity

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Moshe,

Already did that, but I only get same reply, but no details

Note:
Google hasn't charged me yet and also I can prove the billing details are authorized.

Thanks
Mudassar

Re: Account suspended - suspicious behavior in the payment activity

Top Contributor
# 4
Top Contributor
Sorry; but this is the only form of communication available for your case.
Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’