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Account suspended for no reasons.

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

 

My adwords account was suspended for almost a year. They said "We've identified suspicious behavior in the payment activity of this or your other AdWords accounts. To help prevent any unauthorized activity, we suspended your AdWords accounts.". I used a prepaid credit card that received as a gift. I checked the card online and it shows the transaction went through no issue at all. It's almost a year. My account still has −$446.68 (credits), requested a refund and no results for months. I added a bank account, and it doesn't allow me to verify, 2 other credit cards on my accounts still working fine. I need a resolution here. 

1 Expert replyverified_user
Marked as Best Answer.
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Accepted by MosheTLV (Top Contributor)
April

Account suspended for no reasons.

Top Contributor
# 2
Top Contributor

Hi,

 

As a peer-to-peer help community, we are not able to see or access any accounts or personal information. Please file an appeal directly with AdWords by using this interactive web form.

 

All the Best,

 

James

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