Account suspended but account refunded[ Edited ]
August 2016 - last edited August 2016 by Buzzb
I have created ad word account on Mon, Feb 8, 2016 at 12:22 PM and setup my ad account with balance recharged with amount of Rs. 110000/- from my company current account and next day i have received email from google We suspended your AdWords accounts (our specialists identified suspicious behavior in the payment activity of this or your other AdWords accounts. To help prevent any unauthorized activity, we suspended your AdWords accounts.)
We contacted google support team they said there is some unauthorized activity we have suspended your account.
As customer care team team suggested me cancel your account and request for refund.. we have canceled my account and we got email from google will receive this amount within 90days
We waited 90days... followup with email but still there is no response from google team
after many reminder email to google team Wed, Mar 16, 2016 at 10:58 AM
Note: edited by Community Manager to remove last names in two places.
Re: Account suspended but account refunded
Thanks for posting to the Community. We do not have access to your account from this public forum, so you will need to follow up directly with the AdWords Support team member you have been working with to follow up on this.
Thanks for your understanding,