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Account suspended again for Billing information. Why?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Google Ads gave me a message "Your ads aren't running.Please pay your amount due, ₫800,000". Because they didn't give any warning message before, so I didn't know the day I have to pay for ads. I contacted to my bank and added fund on my credit card but I don't know when will they check my billing information again and can re-start my ads to run again (one business day or more?)... Please answer me if you know.

Thank you!

1 Expert replyverified_user

Re: Account suspended again for Billing information. Why?

Top Contributor
# 2
Top Contributor

Hello;
I understand your  disappointment. However, billing /payment issues are account specifics. Since we do not have access to the account we cannot help with that.


Please contact your local Google customer service. (See contact details below):
.
http://support.google.com/adwords/bin/answer.py?hl=en&answer=8206

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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