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Account isn't active haven't entered your billing information.

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭
I set my account up around 12 p.m. today, and I keep getting the message below, even after the ad was approved. I got an email saying it was up and running, and it was green-lighted, until I logged back in about 15 minutes later.
 
"Your account isn't active because you haven't entered your billing information.

To activate your account and start running your ads, enter your billing information."

 

What do I do now? I've read "just wait, sometimes it takes a few hours." But It been almost six hours. I might also add I DID enter my information, and it's definitely correct. I've checked it nearly 20 times.

1 Expert replyverified_user

Re: Account isn't active haven't entered your billing information.

Collaborator ✭ ☆ ☆
# 2
Collaborator ✭ ☆ ☆

Hi Lazaruz M,

 

I think you answered your own question when you said you had read "just wait".

 

Are you getting impressions and clicks yet? You can sometimes see the billing message even though your account is active already.

Re: Account isn't active haven't entered your billing information.

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
I DONT HAVE CREDIT CARD THERE IS ANY OTHER OPTION FOR TO GET OTHER OPTION

Re: Account isn't active haven't entered your billing information.

Community Manager
# 4
Community Manager
This 2013 thread has been closed to new replies.
 
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