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Account is suspended

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My account is suspended this is the caption " We haven't received payment for your advertising costs, so we've temporarily suspended your AdWords account until you're able to pay your balance' but I don't understand why because my debit card was charged $1 by google  

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Marked as Best Answer.
Solution
Accepted by topic author Jaft T
September 2015

Re: Account is suspended

Community Manager
# 2
Community Manager

Hi Jaft, 

 

Welcome to the AdWords Community and thanks for posting your first question here. The $1 seems to be a pre-authorization. If you can confirm that the full AdWords balance due has been charged on your debit card, please do reply and I will let you know how you can send me a proof of payment. 


Thanks, 
Mini

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Jaft T
September 2015

Re: Account is suspended

Community Manager
# 2
Community Manager

Hi Jaft, 

 

Welcome to the AdWords Community and thanks for posting your first question here. The $1 seems to be a pre-authorization. If you can confirm that the full AdWords balance due has been charged on your debit card, please do reply and I will let you know how you can send me a proof of payment. 


Thanks, 
Mini

Re: Account is suspended

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Please the full Adwords balance has not been charged. Please how do i reactivate my account my ads are not running