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Account is suspended because billing information can't be verified

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My adwords account is suspended by Google for suspicious payment activity. When I called at their support the agent told me that the probable reason for such could be that profile details of account is different from the payment providers details. I have requested them to revoke suspension via email. I find it weird that why Google so much bothered about who makes the payment and who's not. I have previously done it as well on other account and there was no such penalty then. The thing is that my account holds the amount and I am not sure they will refund it or not. Does anyone here has experienced it? And, what else I can do?

1 Expert replyverified_user

Re: Account is suspended because billing information can't be verified

Top Contributor
# 2
Top Contributor

Hello there;
Please fill in this form;
A specialist will review the case;

https://support.google.com/adwords/contact/pf_suspended

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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