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Account Suspension

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I created my new adwords account ,I added a card to my account and after few days i got a message that my account has been suspended because my billing information could not be verified.What should I do now

1 Expert replyverified_user

Re: Account Suspension

Top Contributor
# 2
Top Contributor

Hello there;
Please fill in this form;
A specialist will review the case;

https://support.google.com/adwords/contact/pf_suspended

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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Re: Account Suspension

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

No help at all they just keep saying i am violating some policies but never , never , never tells me what policies so that i could correct them. 

 

 

Re: Account Suspension

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
I have tried that several time but I'm getting the same response i.e

Dear Advertiser, Thank you for your email.

*** Please do not respond to this system-generated email. ***

While reviewing your account, we found violations of our AdWords policies
in this or a related account. As a result, your account has unfortunately
been suspended, and your ads will no longer run on Google.

For information on the terms associated with AdWords account use, please
review our Terms and Conditions at:https://adwords.google.com/**
select/tsandcsfinder

If you have a prepaid balance remaining in your account, you can request a
refund at any time by following the instructions at:
http://support.google.com/**adwords/bin/answer.py?hl=en&**answer=1703646

If you believe that you meet all of our Terms and Conditions and want to
make an appeal, fill out the following form:https://support.google.com/**
adwords/contact/pf_suspended

Please be aware that we can't process your request unless our Terms and
Conditions are met.

We appreciate your cooperation.

Sincerely,
The Google AdWords Team

Sincerely, The Google AdWords Team This email and the information it
contains are confidential and may be privileged. If you have received this
email in error, please notify me immediately. You should not copy it for
any purpose, or disclose its contents to any other person. Internet
communications are not secure and, therefore, Google does not accept legal
responsibility for the contents of this message as it has been transmitted
over a public network. If you suspect the message may have been intercepted
or amended, please contact us.

I don't understand what policies they are talking about

Re: Account Suspension

Top Contributor
# 5
Top Contributor

Then this is the final decision. We cannot help further;

Sorry!

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Account Suspension

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

I've been having the same problem. If you happen to find a solution let me know, and I'll do the same for you. You can see the post I made today at:

 

https://www.en.adwords-community.com/t5/Billing/Adwords-account-suspended-for-billing-info-issue/m-p...

 

I can't believe how horribly frustrating this has been to try to fix and how entirely unhelpful Adwords support staff has been.