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Account Suspended:

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello There,

 

I want a liitle favour from everyone. I was running my ad and now Goole have suspended my account and i got an email that we got suspesious behaviour in payment but when i made last payment that was sucesfully done and i have a prove as well for payment that is my personal card and now i am sending email to google but i am getting the same email that think so automatically generated by the system, now 4 days have passed i did not get ay response, If there is anything in my payment they have to tell me what happened with that and if they need payment prove i will provide you my bank statement so now Is there anyone who can help me out to resolve this issue.

Re: Account Suspended:

[ Edited ]
Participant ✭ ☆ ☆
# 2
Participant ✭ ☆ ☆

Hey Travel,

Welcome to the community.
Please share the suspension email received by you. ( Please do not include your personal information in this.)

 

Also Have you tried to fill in the following form and a specialist will review your account:https://support.google.com/adwords/contact/pf_suspended

Re: Account Suspended:

Explorer ✭ ✭ ☆
# 3
Explorer ✭ ✭ ☆

Hi Travel

 

I would like to request you to remove your email id from the post.

 

Please varify the billing detail with your bank. is it same which you have filled in adwords or not.

 

And please share the message which you have recieved from the google so that we can undestand the actual problem.

 

So here is a link which might give you some help

https://www.en.adwords-community.com/t5/Billing/Your-account-is-suspended-because-your-billing-infor...

Re: Account Suspended:

[ Edited ]
Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Here is the email from adwords.

Hello,

We've identified suspicious behavior in the payment activity of your AdWords account or a connected account. To help prevent any unauthorized activity, we suspended your AdWords accounts and stopped your ads from running.

This suspension means that your ads in this account and any related accounts can no longer run, and you won't be able to open any new AdWords accounts.

Re: Account Suspended:

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
that is the same email which i have in my bank and also that was not the first payment i made many payments before i dont know can you guys check what is the problem.