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Account Suspended - Suspicious Payment Activity

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I am not able to understand what suspicious payment activity Google has identified in my payment details. I am not able to run Ads and the account is blocked with no solid reason, I have no idea how to get it fixed, The payment mode and details are fine and have no issues with them.

 

I get this error "Your account is suspended - We've identified suspicious behaviour in the payment activity of this or your other AdWords accounts. To help prevent any unauthorized activity, we suspended your AdWords accounts. Learn more", contacting customer care also didn't help.

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by Mini-CM (Community Manager)
December 2015

Re: Account Suspended - Suspicious Payment Activity

Top Contributor
# 3
Top Contributor

Hello there;
Please fill in this form;
A specialist will review the case;

https://support.google.com/adwords/contact/pf_suspended

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

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Re: Account Suspended - Suspicious Payment Activity

Explorer ✭ ✭ ☆
# 2
Explorer ✭ ✭ ☆
Hello Niraj

We don't have access to check your account here in the community. I'd suggest that you contact your bank to make sure there was no issues there then contact AdWords support by phone or by chat to make it rectify.

Because once account got suspended due to suspicious behaviour in payment, Google Team will resolve it after doing verification.

Ana
Marked as Best Answer.
Solution
Accepted by Mini-CM (Community Manager)
December 2015

Re: Account Suspended - Suspicious Payment Activity

Top Contributor
# 3
Top Contributor

Hello there;
Please fill in this form;
A specialist will review the case;

https://support.google.com/adwords/contact/pf_suspended

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Account Suspended - Suspicious Payment Activity

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
You should understand that you dont owe Google. hence
if you are using the accrued method of payment note that after ruining the ads, you have to pay completely without leaving $1 or $2.
also this could be due to your website being shut dawn.
also newly created accounts are monitored carefully in order to avoid fraud.
Hope this has helped you