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Account Balance status is exhausted even after increasing the budget

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Our account Monthly balance ended so the status of the account was Exhausted and we increased the budget and the status is still exhausted after 3 hours

 

how can we solve this, as our ads are not running and their status is eligible?

Re: Account Balance status is exhausted even after increasing the budg

Explorer ✭ ☆ ☆
# 2
Explorer ✭ ☆ ☆
Hi Eman,

Please can you check the "Delivery method", might be on "Accelerated". If it on "Accelerated" change it to "Standard", then your ads will running on full day.

Thanks,
Tushar

Re: Account Balance status is exhausted even after increasing the budg

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Tushar,

Thanks for your reply, the issue is solved we added more $100 to the account balance and re-published and the ads started to count.

Regards,
Eman