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About "refund" in Admob

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Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

 Hi,

 

We canceled our Admob account about month ago.

So Google Admob will automatically refund our left money?

Or do we need to do any step before that?

 

Note: We chose Western Uinion as our payment method.

And since we canceled the account, we don't know the exact number of that left amount.

Will Google will send us any notice via email if they finished the refund?

 

Thank you!

 

 

1 Expert replyverified_user

About "refund" in Admob

Top Contributor
# 2
Top Contributor

Hi Apps A,

 

To permanently cancel your AdMob account, you will need to cancel the associated AdWords and AdSense accounts.

 

Find more information about cancelling your AdMob account and requesting a refund here - https://support.google.com/admob/answer/6273540?hl=en

 

Hope this helps

 

Deepak

About "refund" in Admob

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi there,

 

Well, actually, we did all the steps and already cancelled our Admob account.

I just wonder: Google Admob will refund the left money to us after that? And will they send notice to us?

Because our payment method is Western Union, not normal bank, so I don't really know can we get the left money by cash from Western Union service or not.

 

In the link you sent me, they says: "You can request a refund by canceling your AdWords account while there is credit in the account. We'll automatically initiate a refund to your bank account or credit card associated with your AdWords account."

 

But we don't have bank account and only register Western Union as our payment method.

That's why I'm worrying.

 

About "refund" in Admob

Top Contributor
# 4
Top Contributor

Hi,

 

Then the best option will be contacting AdWords support team with the required details.

 

Have you contacted the AdWords support team?

About "refund" in Admob

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Hi,

 

Yes, I did, but there's still no reply in details. 
And I found out a refund form.

It seems like they only refund the money if we provide them a bank account.

Anyway, thank you for replying me.

Have a nice day!