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ACCOUNT SUSPENSION, NEVER RAN AN AD

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Your account is suspended because your billing information can't be verified. Learn more

 

Hi I have been trying to run a campaign for several years and can never get an ad to run. I can never get anyone to explain why or how to fix the issue. The message above is what they are saying yet I have money in the account and an active CC on file?

 

I sell extended auto warranties and am willing to spend money but am extremely frustrated. Can anyone help??? Why do they not have a CS to help new advertisers?

 

Thanks

Ken

1 Expert replyverified_user

Re: ACCOUNT SUSPENSION, NEVER RAN AN AD

Top Contributor
# 2
Top Contributor

Hi Ken,

 

Can you fill up the below mentioned form and wait for the response from Adwords support team on this issue:

 

https://support.google.com/adwords/contact/pf_suspended

 

Let us know how it goes.

 

Pankaj