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ACCOUNT SUSPENDED ON THANKSGIVING

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Google has suspended our a/c on Thanksgiving for non payment of an invoice in Dec 2013. For 14 years, we have been regular payers, have paid every invoice before and since December 2013. Google has never sent an invoice, a reminder or any form of communication to the effect that our account was overdue.

 

Yet they suspend our account the day before Black Friday when no one is working.

 

Is there anyone I can contact or who can contact me to help us out?

Charles

1 Expert replyverified_user

Re: ACCOUNT SUSPENDED ON THANKSGIVING

Top Contributor
# 2
Top Contributor

Hello there;

This might have happened by an automated system.
Please fill in this form;
A specialist, hopefully in a location outside the US, where Friday is a business day,  will review the case:

https://support.google.com/adwords/contact/pf_suspended

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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